First Things First

  • Parents and referring professionals may call the admissions team at 877-496-2463 or submit this Contact Form.
  • Our admissions office is open Monday – Friday from 8:00am – 5:00pm. If you need to contact us after hours, please leave a detailed message and someone will respond to you as soon as possible.  
  • During the call, an Admissions Specialist will provide a brief overview of the program, will review the tuition, and answer general program questions that you may have. They will ask preliminary questions which include presenting problems, general background, and overarching concerns.
  • After the introductory call, if parents or referring professionals would like to learn more and determine if the teen is a good fit for Ironwood, a second call will be scheduled with the Clinical Director.

Assessment and Pre-Admission

Our skilled team of admissions experts will work closely with prospective clients and their families after an initial conversation has taken place. An in-depth assessment interview will take place in which detailed, relevant information is gathered on behalf of the prospective client. In addition to this interview, our dedicated staff will also procure necessary details from referring professionals and treatment providers. If the prospective client is deemed appropriate for our program, admissions logistics including transportation arrangements are made. 


When involved with an admission, the referring professional is contacted within 24 hours of their client’s admission to our program. Clients will also be asked to sign a Release of Information, so as to empower Ironwood to share vital information with the referring professional. We work tirelessly to serve your needs as well as your client’s needs.

Working with Insurance

As part of Altior Healthcare’s commitment to increasing access to quality mental health care and making improvements across all four of its youth mental health programs, Ironwood Maine is now working with most commercial insurance carriers out-of-network. Families now have the option to utilize out-of-network benefits for treatment, marking a positive change as previously, our program was available exclusively for self-paying families.

This change is significant as it enables us to help more families and provide increased access to effective mental health treatment at a time when youth are in crisis and the incidence of suicide, depression, and self-harm in the youth population is at an all-time high. We care about the well being of our youth, and their families, and now have dedicated billing teams who can work with families and are committed to holding insurance companies accountable for parity. This will allow families to stretch their dollars and receive more treatment and value for what they have budgeted”, shares Paul Auchterlonie, CEO of Altior Healthcare, Ironwood’s parent company.

In addition, Ironwood Maine is actively pursuing in-network contracts with insurance companies.

For more information on working with your insurance plan, please call us at 877-496-2463.

Financing Options

Ironwood Maine Online Application

Only when directed by admissions to do so, please click-on the following link to complete our online application.

Ironwood Online Application