Ironwood Maine FAQ
How do I know if my teen is a good fit for the Ironwood program?
Prior to admission into the Ironwood program, the Admissions Director and Clinical Director, in concert with other members of the treatment team, review each application to determine if the center will meet your youth's needs. A complete review of available psychological, medical, and educational assessments in conjunction with interviews with the family, determines what degree your troubled teen may safely participate in and benefit from the programs at Ironwood. Special attention is given to the physical requirements for participating in the adventure component of the program. Our staff reviews information you provide and continues to be in contact with you regarding your teen's physical care. As soon as possible after admission, assessments are conducted by your teen's primary therapist, nurse, and psychiatrist. These assessments are documented in the Treatment Plan, Wellness Plan and Psychiatric Evaluation. Parents will have electronic access to these documents on a secure parent portal.
Will our health insurance reimburse for services provided at Ironwood?
Ironwood can provide invoices for therapeutic services with appropriate codes for insurance reimbursement. However, it is important that you contact your insurance company to make sure you will be reimbursed for out of network benefits, ahead of enrollment, if this is important to you. Ironwood does not bill insurance companies, directly and parents are responsible for submitting invoices directly. We do encourage families to use insurance billing resources such as Denials Management Inc. or SJ Health Insurance Advocates to fully investigate potential insurance options. As a result of these services, many families have had success in submitting and receiving reimbursement for residential care.
Will my teen be required to perform chores?
Yes, chores and meaningful work projects are key elements in Ironwood's program. This is a rigorous and disciplined teen program with character and team-building responsibilities that instills a sense of achievement.
What is Ironwood's policy on administering prescribed medications?
For children requiring pharmacological treatment of psychiatric and mental health problems, Ironwood offers the services of a consulting psychiatrist. The psychiatrist works collaboratively with Ironwood therapists and staff in the conservative use of medication to alleviate symptoms that may otherwise hinder the child's progress. Ironwood provides a monthly medication evaluation and follows each child individually from week to week, to ensure that benefits are obtained with a minimum of side effects. All staff is educated regarding psychotropic medication, and the psychiatrist is available on-call to address questions and concerns. It is Ironwood's policy to use psychotropic medication only when less restrictive alternatives have been tried and failed or are diagnostically eliminated. All decisions regarding medication are made cautiously and with parental collaboration and consent. In many cases, we are able to discontinue or reduce medication as the child stabilizes and gains new insights and coping skills.
Will my youth be allowed to communicate with our family?
Ironwood encourages frequent letter-writing to his or her family. Ironwood respects the troubled teen's privacy and will not read any outgoing or incoming mail. Youths are required to write at least two letters to parents per week. This process establishes a pattern of thoughtful communication with parents that can be converted into action when the troubled teen is ready to leave the program. Ironwood will arrange for the resident to make and receive phone calls with family members. This process will be evaluated by the resident?s therapist and reviewed with the parents.
How does my teen continue with an educational program while at Ironwood?
Ironwood, as well as a treatment program, is an academic secondary school licensed by the State of Maine. Certified teachers teach and tutor residents daily in our two school buildings, year around. All traditional high school subjects- English, math through calculus, history, government, chemistry, biology, physics, earth and environmental sciences, art and languages- are available, as are experiential and elective offerings. For high school graduates or advanced students we provide a variety of undergraduate level courses through several universities, and for residents not ready for secondary school work we match course level to the student. For high school juniors and seniors, we are often able to plan a program whereby the student leaves Ironwood with an accredited high school diploma. Our educational staff, if parents wish, will work with past and future schools so that transitions to and from Ironwood are as easy, smooth and problem free as possible. We can help students with college applications, and offer SAT testing on site.
How will I get my child to Ironwood?
We can recommend reputable escort services or you may bring your child to campus. The admissions coordinator can help you with this decision during the enrollment process.